Support

Pearson Canada has made a strong commitment to provide you with the best service and support possible. Here are a few links to help you:

Pearson Technology Group Canada

Visit our Contact Us page for contact information for our Customer Service and Sales Departments

School Division (K-12 Products)

Visit our School Division Help page

Higher Education Division (College, University, Technical Schools)

Visit our Student Support page

Visit our Instructor Support page

For issues related to the functionality of this website, please email the webmaster:
webinfo.pubcanada@pearsoned.ca.

Other Contact Info for Educational Products

CW's
1-800-677-6337
Monday through Friday 8am-5pm CST
webinfo.pubcanada@pearsoned.ca

WebCT
(Pre-Adoption)
1-800-842-2958
Monday through Friday 8am-5pm CST
webct@pearsoned.com

(Post Adoption)
1-877-55WEBCT
Sunday through Friday 6am-6pm EST, Saturday 9am-6pm PST
pearsoned@webct.com

Blackboard
(Pre-Adoption)
1-800-842-2958
blackboard@pearsoned.com

(Post Adoption)
Domestic US: 1-888-384-7135
International and Washington DC (Local): 202-715-6012
Monday through Friday 8am to 8pm EST, Saturday 10am to 6pm EST
pearsonsupport@blackboard.com

CourseCompass
1-800-677-6337
Monday through Friday 8am-5pm CST
support@coursecompass.com

Daedalus
1-800-677-6337
Monday through Friday 8am-5pm CST
daedalus.support@pearsoned.com

E-college
(Pre-Adoption Only)
1-800-842-2958
Monday through Friday 8am-5pm CST
ecollege@pearsoned.com

Acces Exercise Databases
Educaide Software
1 800 669 9405

Examview
1-800-234-5832

Imported US Product (Educators and Students)

Software and website products:
1-800-677-6337
Monday through Friday 8am-5pm CST
Email:
Software inquiries: media.support@pearsoned.com
Website inquiries: webtech.support@pearsoned.com